The action role-playing game Stella Sora from Yostar recently received criticism from its global player base for having very low gacha rates, which prompted an official open letter “to our players.” The team acknowledged that the game had over 3 million players worldwide and thanked the community for their support.

Important Takeaways From the Letter

As a thank you, the developers will send special in-game gifts through the mail system. The developers acknowledged that the game is “not yet as polished as it should be,” but they said they are actively monitoring player feedback and committed to continuous updates, aiming to deliver “high-quality content and consistent updates.”

Why the Problem Started

The low chances of getting high-tier characters or items in the gacha system became a major point of criticism, despite Stella Sora’s successful launch and positive reception. On social media, many players expressed their annoyance and demanded greater openness and fairness.

What Happens Next

Players are keeping a close eye out for impending patches and balance changes, and the development team has promised to take the feedback seriously. This response could help rebuild player trust and create a more robust long-term community if the studio follows through.